Welcome to XenBin. These Terms of Service ("Terms") govern your access to and use of the XenBin website, mobile experience, and related services ("Service"). By creating an account or using XenBin, you agree to these Terms. If you do not agree, do not use the Service.
1. Overview of the Service
XenBin provides resale pricing guidance, market data, confidence scoring, and related tools to help users evaluate items for resale. XenBin does not buy, sell, or authenticate items, and does not guarantee resale outcomes.
XenBin is not affiliated with any marketplace, brand, or retailer.
2. Eligibility
You must be at least 18 years old to use XenBin. By using the Service, you represent that you meet this requirement.
3. Account Registration
To access certain features, you must create an account using a supported identity provider. You are responsible for:
- Maintaining the security of your account
- Ensuring your account information is accurate
- All activity that occurs under your account
XenBin does not store your password and does not have access to your login credentials.
4. Credits and Usage
XenBin uses a credit‑based system for scans and certain features.
- Free credits may be provided at signup or during promotions
- Paid credits are non‑refundable except where required by law
- Credits may expire or change as the Service evolves
Misuse of credits (including automated scanning or scraping) may result in account suspension.
5. Acceptable Use
You agree not to:
- Misuse the Service or attempt to interfere with its operation
- Reverse engineer, scrape, or extract data at scale
- Upload unlawful, harmful, or infringing content
- Use XenBin for competitive analysis or model training
- Attempt to bypass credit limits or access controls
XenBin may suspend or terminate accounts that violate these rules.
6. User Content
You may upload photos or provide text to help identify items. You retain ownership of your content. By using the Service, you grant XenBin a limited license to process that content solely to provide the Service.
You agree not to upload content you do not have the right to use.
7. AI‑Generated Outputs
XenBin uses third‑party AI services to analyze images and generate pricing guidance. AI outputs may be inaccurate or incomplete. You agree that:
- Outputs are informational only
- You are responsible for your own pricing decisions
- XenBin is not liable for losses resulting from reliance on AI outputs
8. Market Data and Pricing
XenBin aggregates publicly available market data. Market conditions change rapidly, and XenBin does not guarantee accuracy, completeness, availability, or future resale value. All pricing guidance is provided "as is."
9. Service Changes
XenBin may modify, suspend, or discontinue features at any time. We will provide notice when required by law or when changes materially affect your use of the Service.
10. Termination
You may stop using XenBin at any time. XenBin may suspend or terminate your account if:
- You violate these Terms
- You misuse the Service
- We are required to do so by law
Upon termination, unused credits may be forfeited.
11. Disclaimers
The Service is provided "as is" without warranties of any kind. XenBin disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non‑infringement.
XenBin does not guarantee pricing accuracy, resale outcomes, or uninterrupted availability.
12. Limitation of Liability
To the fullest extent permitted by law:
- XenBin is not liable for indirect, incidental, or consequential damages
- XenBin's total liability is limited to the amount you paid in the past 12 months
- Some jurisdictions do not allow certain limitations; in those cases, the minimum legally required protections apply
13. Indemnification
You agree to indemnify and hold XenBin harmless from claims arising out of:
- Your use of the Service
- Your violation of these Terms
- Your uploaded content
14. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict‑of‑law principles.
15. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last Updated" date. Continued use of the Service constitutes acceptance of the updated Terms.
16. Contact
For questions about these Terms, please use our public contact form at xenbin.com/contact.